Shipping Information & Tracking
International Delivery Times & Costs
• We offer delivery to over 40 destinations worldwide. Select your shipping destination from the drop down to see estimated delivery times and cost.
• Parcels will be dispatched within 1-3 days after the order has been placed (please allow 1 extra business day to process orders with engraving).
• Once your order is ready for dispatch, you will receive a 'Your Order has Shipped' email with a tracking number. With this, you can check your order status via our carrier, Hong Kong Post, 's tracking system. (https://www.hongkongpost.hk/en/mail_tracking/index.html)
• Most of our products are available for International delivery but some exclusions do apply.
• Please note that products shipped internationally may not be designed in accordance with destination country standards, specifications, and labelling requirements. The customer is responsible for determining the products can be lawfully and legally imported into the destination country.
• Glamorousky insures each merchandise during the time it is in transit until it is delivered to you or is collected. We require a signature for any goods delivered or collected, at which point the risk of loss of the merchandise passes to you. If the recipient or collector is not the original purchaser, such as in the case of a gift delivery, then you agree that the recipient's signature shall constitute evidence of delivery and fulfilment of your order, as well as the passing of risk.
• If the package delivered to you arrives damaged, please refuse the shipment or contact us immediately. Please retain all packing materials unless instructed otherwise by us. Our Customer Service Representative will let you know the next step.
Local Delivery (Within Hong Kong)
• We will dispatch orders by SF-express in 1-2 business day. The order should be delivered in 2-4 business days. SF-express will contact you during delivering.
• If you cannot be reached during delivery, SF-express will contact you for negotiating a new delivery time, or a new delivery location for self pickup. For the all Sf-express service point please refer to the following place (Chinese only): http://www.sf-express.com/hk/tc/dynamic_function/store/
• Actual delivery time depends on the products ordered and the shipping time of the particular merchant.
• Shipping time of this store: Orders before 12 noon on the working day will be dispatched on the same day before 6pm.
• Products return and exchangeable will be based on our official return and exchange policy (https://www.glamorousky.com/hk/en/refund/). In case of any dispute, the decision of Glamorousky shall be final.
• We reserves the right to amend the stated terms herein without prior notice. In case of any dispute, the decision of Glamorousky shall be final.