Returns, Refund Policy & Procedures

return refund policy & procedure


It is always understood that sometimes customer may not satisfy with the order. If you are not completely satisfied with Glamorousky's products, we are happy to offer you free returns within 7 days after your purchase.

This Return Policy is applicable to orders from Glamorousky official website ONLY. 



  • If you are not satisfied with our products, we are pleased to offer a one-off return and refund.
  • We gladly accept returns for orders within 14 days of receipt for Overseas customers and 7 days of receipt for Hong Kong customers. The refund products should be in a completely new and unused condition.
  • Customer will be responsible for any shipping fees incurred for returns. 


Returns Procedures

  • Please contact our customer service to arrange the returns for you. All items shall be mail back with original packaging and gifts (if applicable) to our designated address. A refund will be transferred to your payment account within 14 days.
  • Please be reminded that any shipping fees incurred for returns is not refundable.

* if the items were purchased from marketplace (Zalora or Lazada), it is suggested to contact the marketplace directly for any returns and refunds.



  • Upon receiving and checking the returned product, a refund will be transferred to your payment account within 14 days.
  • Any free gifts that come with the purchase shall also be returned. Otherwise, refunds shall be ineligible.
  • Customers shall be responsible for any delivery fees and taxes incurred for the returned product(s).